Accessibility
Accessibility statement for Merton Safeguarding Adults Board website
This website is run by Merton Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using the options on your computer
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some older PDF and Word documents are not fully accessible to screen reader software
- When booking a training course:
- some form field labels may not be read out by screen readers
- there is no “skip to content” link
- some links are not underlined
- in course listings, there are multiple links to the same course with different wording, and links to different courses with the same wording. Screen reader users therefore need to listen to all of the text to understand the links.
- after booking a course, links to download course materials may be not be read by screen readers
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email mash@merton.gov.uk
- call 020 8545 4226
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact the Web Team.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Merton Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
- Some PDFs and other documents are essential to providing our services but do not meet accessibility standards:
- Course booking: some form field labels may not be read out by screen readers
- Course booking: there is no “skip to content” link
- Course booking: some links are not underlined
- Course booking: in course listings, there are multiple links to the same course with different wording, and links to different courses with the same wording. Screen reader users therefore need to listen to all of the text to understand the links.
- Course booking: after booking a course, links to download course materials may be not be read by screen readers
We plan to fix the problems above by September 2020.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Some of our older PDFs and Word documents do not meet accessibility standards but are not essential to providing our services:
How we tested this website
We last tested this website in January 2020.
We tested the site using the WebAIM WAVE accessibility testing tool, SiteImprove automated testing service, and manual evaluation using the JAWS and NVDA screen readers.
About this statement
This statement was prepared on 22 January 2020.